It seems as of late that there has been a lot of push on workflow development or business process improvement. Often, I am tasked with the creation and the deployment of such activities. In the past when I have worked with others on the process, there has been a lack of adequate planning or requirement gathering that needs to be done, so enter in my need for project management on such an item. We are not talking in-depth project management, but just enough to identify what are we doing and why.
Below is a sample of what I make users complete when requesting a workflow. This helps me identify the real case and the business perspective.
